IT Dept -- Project Engineer-Associate Systems Engineer -- Interactive Voice Response (IVR) -- Systems Engineering

Work Location: Omaha, NE

Closing Date: August 31, 2010

Basic Purpose of Job:

This position is a technical position in the IT Department as part of the Career Path Process. The technical career path is for employees interested in an individual contributor role, who want to work with other team members to ensure a project's success. The main elements of the technical path include: 1) No direct reports, 2) Heavy technical skills, 3) Heavy teamwork, 4) Heavy client/customer contact, 5) Heavy daily planning and execution, 6) Creativity and 7) Participation in interviewing process.

Position reports to Don Shennum in the Systems Engineering group and will be filled as a Band B (Project Engineer, Sr. Project Engineer, or Associate Systems Engineer) depending upon the successful candidate's skill set and experience.

Candidate will be required to take (or have taken) and successfully pass the Berger Aptitude for Programming Test (BAPT).

Position acts as a J2EE developer position developing and supporting Interactive Voice Response (IVR) applications for the entire UPRR business and customer base.

Position will design, develop and implement voice-and telephony-based applications, supporting Crew Management, NCSC, Operations, Finance, and other business units. This includes integration with existing UP enterprise applications.

Required Experience/Skill Sets include:

Minimum of 2 years of software development lifecycle experience using Java and related technologies

Minimum of 3 years IT experience including: development experience with Java applications; working knowledge of vxml-based applications; knowledge of frameworks (Wicket, Spring container, JMS); experience with XML, knowledge of Object Oriented development techniques; testing lifecycle experience.

Minimum of 2 years of database experience with complex SQL, stored procedures, performance analysis and design.

Strong communication, writing skills and problem-solving skills.

Desired skill set/experience includes:

Exposure to J2EE Application Servers and ORACLE; UNIX/LINUX, Tuxedo, Toad, Quick Test Pro, Win Runner, Load Runner.

Exposure to voice recognition applications and functionality.

Working knowledge of call center concepts.

Exposure to frameworks and technologies like Wicket and Spring

Understanding Use Cases and Requirements from available User Requirements Documentation

Implementing and testing improvements based on a full understanding of user needs

Strong technical documentation skills

Current and/or future employment-based sponsorship is not provided.

Accountabilities:

Problem Solving: Must be able to solve problems where a precedent has been set. Must be able to understand and integrate solutions in a multi-systems environment, providing a seamless look to the customer.

Freedom to Act: Incumbent may set his/her own priorities and may deviate from procedure if the end result meet the standards. Supervisors typically review the work product or results after completion.

Impact of Action: Responsible for giving significant advice and counsel, information and/or analysis for decision makers.

Technical Knowledge: Requires demonstrated subject-matter expertise of components, allowing the incumbent to perform complex tasks with no assistance and to transfer this knowledge to team members.

Managerial Knowledge: Requires ability to effectively manage work time and deliver a quality product on time.

Business Knowledge: Requires basic working knowledge of at least one UP business process. Incumbent can explain how his/her component fits into the business process.

Preferred Education, Training, Experience or Skills:

A Bachelor Degree in Computer Science, Computer Engineering, Management Information Systems or related field. Strong applicable experience (a minimum of 6 years applications development experience ) may be considered in lieu of a degree.

3 year(s) experience / knowledge in Information Technology as noted in above Basic Purpose of Position

Intermediate analytical and problem-solving skills Strong ability to diagnose application problems and develop effective solutions. Experience in analyzing daily problems for trends and taking steps to avoid reoccurrence. Proactively identify and resolve issues that may negatively impact a project or deliverable.

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